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Terms of Sale

These terms apply to every order placed on the US section of www.btob.email (prices in US dollars). By placing an order, you agree to them. Please read them carefully, in particular sections 6 to 9.

1. About us

www.btob.email is operated by CAPTAIN LEGAL LLC, a limited liability company (LLC) whose address is 30 N Gould St, Ste R, Sheridan, WY 82801, USA. You can contact us via our contact form.

In these terms, "we", "us" and "our" mean CAPTAIN LEGAL LLC; "you" means the customer.

2. Our files

2.1 We sell downloadable data files, such as business contact files by activity or sector (including real estate), public sector files and files prepared on request.

2.2 Each product page describes the file before you order: area, category, columns, number of records and number of email addresses and phone numbers. These figures describe the file when it was published. Contact details change over time: some may no longer be valid when you use them, and not every record contains every field.

2.3 Files are supplied in CSV and XLSX (Excel) formats, unless the product page says otherwise.

3. Prices and payment

3.1 Prices are shown in US dollars (USD). The amount charged is the total shown at checkout.

3.2 Payment is taken in full when you order, through PayPal, using a PayPal account or a payment card via PayPal. We never receive or store your card details.

3.3 We may change our prices at any time. A change does not affect orders already placed.

4. Ordering and delivery

4.1 To order, you choose a file, enter the email address for delivery, check the order summary, accept these terms, then pay with PayPal. Your order is confirmed when PayPal confirms your payment, and we send you a confirmation by email.

4.2 Files are delivered online. As soon as your payment is confirmed, a download link appears on screen and the same link is sent to the email address you entered. There is no customer account. If you have trouble downloading your file, contact us via our contact form.

5. Refunds

Because files are delivered immediately as downloads, sales are final once the download link has been made available, except as stated here or where the law requires otherwise. If a file cannot be opened, is not the file you ordered, or is materially different from its description, contact us. If we confirm the problem, we will replace the file or refund the price.

6. License and acceptable use

6.1 License. We grant you a limited, non-exclusive, non-transferable license to use the files you buy for your own internal business purposes. You must not resell, rent, transfer, publish or share any file, in whole or in part, whether free of charge or for payment, or use it to build a database for sale.

6.2 Your obligations. You are solely responsible for how you use the data. You must comply with all laws that apply to your marketing, in particular:

  • CAN-SPAM Act: commercial emails must not use false or misleading header information or deceptive subject lines; they must be identified as advertisements, include your valid physical postal address and offer a clear way to opt out. You must honor opt-out requests within 10 business days and never sell or transfer the addresses of people who opted out.
  • Telephone Consumer Protection Act (TCPA) and FCC rules: do not make autodialed, prerecorded or artificial-voice telemarketing calls, or send marketing texts, to mobile numbers without the prior express written consent of the person called. Do not make telemarketing calls to residential numbers listed on the National Do Not Call Registry unless an exemption applies. Keep an internal do-not-call list and respect calling hours. Our files do not include any consent to receive calls or text messages.
  • State laws: comply with state telemarketing and privacy laws, some of which are stricter than federal law, and honor opt-out and deletion requests where these laws apply.
  • Objections: stop contacting anyone who asks you to, including when you buy a new file.

7. Disclaimer of warranties

Except as expressly stated in these terms and to the extent permitted by law, files are provided "as is". We do not warrant that the data is complete, accurate or up to date, or that it will produce any particular result, such as open, reply or conversion rates.

8. Limitation of liability

To the extent permitted by law, our total liability arising out of or relating to any order is limited to the amount you paid for that order. We are not liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or lost business. Some states do not allow these limitations, so they may not apply to you.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, fines, penalties and costs, including reasonable attorneys' fees, arising from your use of the files in breach of these terms or of applicable law, including the CAN-SPAM Act, the TCPA and state laws.

10. Privacy

We process personal information as described in our privacy policy. If you are listed in one of our files, the privacy policy explains how to ask what we hold, have it deleted or opt out.

11. Questions and disputes

If you have a question or a complaint, contact us via our contact form. We will try to resolve the matter with you informally first.

12. Changes to these terms

We may update these terms. The version that applies to your order is the one shown on the site when you placed it.

Mailing address: CAPTAIN LEGAL LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.
Last updated: October 18, 2026.